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KBC Contact

KBC Bank Customer Service

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KBC is a bank that offers multiple financial solutions to individuals, KBC also engages in retail banking, insurance, and asset management.

They have their main focus in countries such as Belgium, Slovakia, Bulgaria, Czech Republic, and Ireland.

KBC has a wide array of products, these products are:

  • Current accounts.
  • Mortgages.
  • Insurance.
  • KBC loans.
  • Savings and investments.
  • Credit cards.
  • Student banking.
  • Online and mobile banking.

KBC has an effective customer service system tailored to satisfy its enormous customer base, all queries, issues, or enquiries are taken care of by proactive customer service personnel.

So if you have bothering questions or need some information regarding their services, you can always contact their customer service. To do this, you'll need to have their contact information.


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We've highlighted some of the ways by which you can reach out to their customer service department.


Contact KBC via phone call

Contacting KBC’s customer care department via phone call is quite common, in most cases, you get to speak directly to a customer care representative and table your complaints or make enquiries.

Their customer service center is usually open from 8 am to 11 pm every day in a week.


New and existing customers

If you have questions or problems with KBC’s products or services, you can reach them via 1800 515 253 for new customers. If you are an existing customer, you can contact them through 1800 939 244.


New and existing international customers

New international customers who wish to reach KBC’s customer care team can do so by calling +353 1664 6666. In addition, existing international customers can also contact their customer service on +353 1664 6100.

If you are an international customer who needs to contact their customer service regarding mortgage payments, you can do so by calling +353 1664 6446. Furthermore, if you need area support, you should contact +1850 9302 35.


Contact KBC via Live Chat

The KBC live chat option provides customers with an alternative to table their complaints and ask important questions. If you aren't comfortable with phone calls, you can chat with a KBC customer care service member via live chat.

You'll have to visit the "Contact us" section on their homage to access the live chat option.


Contact KBC via Social Media

Social media remains one of the best ways to contact a company's customer care representative. You can contact the KBC customer care service on social media regarding any issue you may have through platforms like Facebook, Twitter, or WhatsApp.

Contact KBC on WhatsApp if you have straightforward questions regarding their services. You will be provided with a response by a live staff.

To contact their customer service via WhatsApp, add 09 331 78 16 to your contact list.


Contact KBC through email.

If you prefer to make contact via email, you can do this by selecting "email us' on their homepage. You'll be directed to an already-prepared template of everything you need to send your email.

Fill in the blank spaces accordingly and send your query afterward. There is also provision for those who wish to apply for a mortgage, student banking, credit cards, etc.

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