VHI is Ireland’s self-proclaimed number-one health insurance provider. Vhi’s coverage provides an online doctor, 24-7 mental-health support, online physiotherapy as well as access to SwiftCare clinics all year-round for minor injuries.
Furthermore, it offers a range of additional services like:
- travel insurance.
- dental insurance.
- life insurance.
Vhi enjoys a sizeable customer base of over 1 million customers, making it a pioneering player in the market for health insurance.
Vhi boasts a multitude of partnerships with agencies, health providers and corporate group schemes, making it a comprehensive and reliable insurance provider in any medical situation. Built on its magnanimous brand promise “when you need us, we’re there”, VHI offers a comprehensive range of customer service lines applicable to different locations and query types.
You can contact VHI using the following options listed below, based on the method of communication.
Contact VHI by phone
VHI standard telephone number for general queries is 056 444 4444, or 1890 44 44 44 for calls from mobile phones. If you’re an international customer (including Northern Ireland), then you’ll need to call +353 567 753 000.
All telephone lines mentioned above are available between 8am to 7pm, Monday to Friday, and 9am to 3pm on Saturday. Lines remain closed on Sundays.
Alternatively, for other services, please call the respective numbers for each team.
- To obtain a travel insurance quote or discuss an existing quote, please call their Travel Insurance Team on (01) 650 2697.
- Similarly, if you wish to contact their Dental Insurance Team, please call 046 90 77337.
- If you’re a health insurance customer and wish to access the SwiftCare clinics, call (01) 448 2450.
- Finally, if you are facing an “emergency” abroad, then please call +353 144 82 444. If the location of emergency is in the US or Canada, then call 1800 364 9022.
All emergency lines can be accessed 24 hours a day and 7 days a week.
Contact VHI by Email
For general queries, please email Vhi on firstname.lastname@example.org.
Contact VHI by Social Media
To find their Facebook page, please Search “Vhi” on Facebook. On Linkedin, please follow the same instructions.
Contact VHI by Webchat
Please visit Vhi’s website to access its Webchat portal, which is open from 9am to 7pm, every day.
Visiting the branch
To see an assistant in-person, you can visit the branches listed below. Please note that all offices are temporarily closed until further notice.
- Dublin: Vhi House, Lower Abbey Street - Dublin 1 D01 DX77.
- Kilkenny: IDA Business Park, Purcellsinch Dublin Road, Kilkenny R95 WKK6.
- Cork: Vhi House 70 South Mall, Cork T12 KW1K.
Postal Address: please send any mail to the following address: IDA Business Park, Purcellsinch, Dublin Road, Kilkenny R95 WKK6.
Additional Methods of Contact
Aside from the social media platforms mentioned above, you can access basic Vhi services without contacting them by logging onto your account on the website.
Click “MyVhi” on the top-right corner of the screen to enter your account or register an account. Once logged in, you can obtain quotes, make purchases and update your details on your account without picking up the telephone.
Furthermore, to stay tuned with the company’s updates and news, you can follow its Blog on its website.